Hello @vijay_yadav
I've had a look at the template, ran through a quick example and I can see the following potential issues.
The "hotel" event is not in the mapping tool box - are you able to confirm if you are calling this event? If not, the matching event will not fire.If you are not firing this, you can create a "custom" mapping in the usual format for triggering events. i.e event_name > trigger : hotel
hct_cid does not appear to be sent when the event is tracked - this requires a template update to resolve.
bat.js - The vendors JS script loaded on the page, appears to be looking for the values you have updated the template to,
hct_checkin_date instead of hct_cid
hct_checkout_date instead of hct_cod
I'm not sure if this was always a problem with our template, or if the vendor has recently changed the values they are expecting to recieve. Either way, I'll report these issues and request for the template to be corrected / updated.
Thanks for letting us know about this issue.
Kind regards,