The new File Import Data Source (previously known as Omnichannel Upload) adds new functionality, a more intelligent and intuitive workflow, the ability to view import activity, and better error handling and reporting.
Enjoy the following new enhancements:
- Upload a Sample File
Upload a sample file to automatically detect the column names.
- Map CSV Columns Directly to Event Attributes
There's no more need for special omnichannel attributes, simply map column names directly to event attributes.
- Configure a File Transfer Service
Configure a file transfer service: Amazon S3 (Tealium bucket or your own bucket), Microsoft Azure File/Blob Storage, or FTP/SFTP
- View Import Status Reports
View the status of files and imported rows, including detected errors.
For more detailed information, see File Import Data Source (Omnichannel).