12-08-2017 03:24 PM - last edited on 02-27-2018 12:01 PM by kathleen_jo
Here at Tealium we love hearing about ideas for improving our products and services. In fact, we love it so much that we decided to create a new forum where you can submit your own product ideas where the community can vote on their favorites.
Give as much context around your idea as possible. Here are some things to consider when you submit an idea:
You might come up with many ideas while using Tealium products. It can help to evaluate each idea using the same criteria so that each one can be compared objectively and consistently to the others.
Consider the following when evaluating your idea:
As ideas are created and evaluated, their progress through the evaluation process can be tracked using the following statuses:
The idea has been created, but has not been seen by the product team.
The product team needs more information to proceed.
The product team has read the idea and will wait for the idea to gain support (most ideas will be in this status).
The idea has gained sufficient support to be considered. The top ideas will make it to this status and will continue to gather votes.
The idea has proved to be popular and is being reviewed internally to determine the next status.
The idea has been accepted by the product team, but has not been added to the scheduled.
The idea has been added to the development schedule. Release date is to be determined.
The idea has been delivered in Early Access (beta) mode. General access release is to be determined.
The idea has been delivered and is available in the product now.
The idea is already available in the product.
The idea was determined not to fit our product roadmap.
A viable workaround exists to accomplish something similar.
The idea is still being considered, but will not be scheduled in the near term.
The idea has not received enough activity (comments/votes) to remain active.
Do I need to drive support for my idea(s)?
Yes. In fact, we encourage idea submitters to drive votes and comments to their ideas. This lets us know what the Community finds important and what it doesn’t.
How do I increase the chances that my idea will be accepted?
Search first! Don't waste time submitting a duplicate idea. Also, add as much detail as possible to your idea. The more detail it has the more of a chance it has to be voted on and then accepted.
How do I vote for an idea?
Click the orange heart () to vote for that idea. The total number of votes for that idea are displayed next to the heart.
How soon can I expect my idea to be implemented?
That depends on the idea. If it is an epic feature it could be some time before the feature is released. If it’s a minor enhancement, we will try to get your idea out the door sooner. So the answer is... it depends.
Do I have to select a label when I submit an idea?
Yes. Labels help us organize the ideas into categories. It also helps you find previously submitted ideas on the subject. Use the "Miscellaneous" label if you cannot find a label that matches your idea.
Ready to submit your idea to Tealium? Go to Product Ideas to get started!