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Visitor
Posts: 10
Registered: ‎03-28-2018
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Activate AS for a profile

[ Edited ]

Hi Team,

I am writing to enquire about how to activate AS on a proifle and how to verify if the same is working.

I read couple of documentations but they were not very helpful, even videos are not there for the same.

Please advise as necessary.

Yours faithfully.

Deebu George

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Tealium Employee
Posts: 115
Registered: ‎09-01-2015

Re: Activate AS for a profile

@DeebuGeorge

Hi you need to reach out to your Tealium Account Manager to have AudienceStream activated on a new profile.

Mark

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Visitor
Posts: 10
Registered: ‎03-28-2018

Re: Activate AS for a profile

Hi @mark_reddin: Thank you for your mail regarding the activation, but I am currently the Administrator for the account.

I would like know how I can activate AS for a profile. I am sure Administrator would have access to activate the AS on a profile. The issue is that, I did not see any documentation where they have given steps to activate the same. Can you please share the steps to activate the same.

 

Thank you for your attention to the request.

Yours sincerly,

Deebu George

 

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Tealium Employee
Posts: 115
Registered: ‎09-01-2015

Re: Activate AS for a profile

Hi @DeebuGeorge Only Tealium Staff can activate AudienceStream for a new profile.  So you will need to reach out to your Tealium Account Manager for this.

Visitor
Posts: 10
Registered: ‎03-28-2018

Re: Activate AS for a profile

Hi Mark, ah got you, we were under the assumption that an administrator for an account can activate the AS for a profile for the profiles under his account.
Thank you Mark, really appreciate your swift handling of this problem.
Yours Sincerly,
Deebu George