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Visitor
Posts: 1
Registered: ‎11-05-2015

Is there a way to change the timeout value for the webhooks interface for UDH?

I am getting timeout errors on the webhook interface from AudienceStream, it seems to be set to 5000ms, is there a way to change this setting?

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Tealium Employee
Posts: 756
Registered: ‎09-01-2015

Re: Is there a way to change the timeout value for the webhooks interface for UDH?

@yehohanan

That limit is there to protect ourselves from hanging connections. In our opinion, 5 seconds is plenty of time for the UDH to make a request out to an endpoint, but more importantly for that endpoint to accept the request and respond.

To me, this is more of an issue with the endpoint. Either it's down, or it's not processing the incoming requests fast enough that it is lagging. May I ask what endpoint is being used? 

Cheers,
- Dan

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