This article describes how to set up the Clicktale Carmel tag in your Tealium iQ Tag Management (TiQ) account.

In this article:

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Tag Tips

  • You may override the standard configuration values via mappings.
  • To pass Tealium Audiences and Badges to Clicktale:
    • Contact your Clicktale representative to enable the receiving of this data.
    • To send a Badge to Clicktale, navigate to the Badges tab in the mapping toolbox and enter the name by which the Badge will be identified in the Clicktale system.
    • To send all Audiences to Clicktale, toggle the Send UDH Audiences toggle to True.
  • In order to send your Clicktale Replay Link to UDH, you must:
    • Contact your Clicktale representative to enable the generation of the replay link.
    • Set the Send Replay Link configuration to True.
  • The Clicktale Carmel tag automatically detects the Tealium account and profile loading on the page and sends the replay link there. To send the replay link to a different account or profile, override the default values by mapping the desired account and profile to the tealium_account and tealium_profile destinations, respectively.

Tag Configuration

First, go to Tealium's tag marketplace and add the Clicktale Carmel tag (Learn more about how to add a tag).

After adding the tag, configure the following settings in the Data Mappings section.

Applying Load Rules

Load Rules determine when and where to load an instance of this tag. The 'Load on All Pages' rule is the default load rule. To load this tag on a specific page, create a new load rule with the relevant conditions.

  • Load this Tag on the page where you want to track the visitor's mouse movements.
  • Tealium recommends that this tag loads after the page has rendered completely.

Data Mappings

Mapping is the process of sending data from a data layer variable to the corresponding destination variable of the vendor tag. For instructions on how to map a variable to a tag destination, see Data Mappings.

The available categories are:

Standard

Variable Description
Title
  • Required.
  • Identifies the tag instance.
  • Clicktale Carmel is the default name.
  • When using multiple tags by the same vendor, assign a unique name.
partition
  • Partition.
  • The partition where data is sent.
  • Map to this variable to dynamically configure the server partition value.
project_guid
  • Project GUID.
  • Map to this variable to set the project guide field.
send_replay_link
  • Send Clicktale Replay Link
  • Values are true or false.
send_udh_audiences
  • Send UDH Audiences.
  • Values are true or false.
tealium_account
  • Tealium Account.
tealium_profile
  • Tealium Profile.

Vendor Documentation