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Iterable Incoming Webhook Setup Guide

This article describes how to use the Iterable data source to create a webhook in your Iterable account to send actionable events into EventStream.

In this article:

Table of Contents Placeholder

Prerequisites

How It Works

Iterable offers a Webhook API that sends outgoing requests to an endpoint that you specify. These requests act like push notifications to EventStream to inform it about things that happened in your Iterable account. When you add the Iterable data source in the CDH, a unique endpoint is generated. This endpoint is used to configure the Iterable webhook. Once configured you can create subscriptions based on a topics and receive related push notifications to automate use cases, stay informed, and increase productivity.

Iterable Data Source

The Iterable data source generates a unique URL to use as the HTTP POST URL in your Iterable configuration. The URL is generated in the following format:

https://collect.tealiumiq.com/integration/event/ACCOUNT/PROFILE/DATA_SOURCE_KEY

Add the Iterable data source before proceeding. (Learn how to add a data source)

Iterable Setup

Once you have your data source endpoint, use the following steps to go to your Iterable account and create the webhook.

  1. Log in to your Iterable account.
  2. Go to Integrations > System Webhooks.
  3. Click Create Webhook.
    The system webhook creation form displays.
  4. Enter the following Webhook URL:
    https://collect-us-east1.tealiumiq.com/integration/event/tealium/main/phichx
  5. Click Edit.
  6. Check the Enabled checkbox.
  7. Click Save.

Events and Attributes

All incoming Iterable event attributes are automatically prefixed with iterable_. For example, when the Iterable webhook sends eventname , the matching EventStream event attribute is iterable_eventname (all lowercase).

For a full list of webhook events and attributes generated by Iterable, see the Iterable Webhook Documentation.

Event Attribute Type Example
iterable_datafields_appalreadyrunning Boolean false
iterable_datafields_browsertoken String cZn_inqLGPk:APA91bHsn5jo0-4V55RB38eCeLHj8ZXVJYciU7k6Kipbit3lrRlEe2Dt6bNzR4lSf6r2YNVdWY8l90hV0jmb_Y7y5ufcJ68xNI7wbsH6Q2jbEghA_Qo4kWbtu6A4NZN4gxc1xsEbyh7b
iterable_datafields_campaignid Number 723636
iterable_datafields_campaignname String My campaign name
iterable_datafields_canonicalurlid String 3145668988
iterable_datafields_channelid Number 8539
iterable_datafields_city String San Francisco
iterable_datafields_contentavailable Boolean false
iterable_datafields_contentid Number 3681
iterable_datafields_createdat String 2019-08-07 23:43:48 +00:00
iterable_datafields_device String Gmail
iterable_datafields_email String docs@iterable.com
iterable_datafields_emailid String 723636:t1020396:docs@iterable.com
iterable_datafields_emailsubject String My subject
iterable_datafields_expiresat String 2019-08-08 22:37:40 +00:00
iterable_datafields_fromphonenumberid Number 258
iterable_datafields_fromsmssenderid Number 258
iterable_datafields_inappbody String <!DOCTYPE html PUBLIC \\-//W3C//DTD XHTML
iterable_datafields_ip String 162.245.22.159
iterable_datafields_isghostpush Boolean false
iterable_datafields_linkid String 3145668988
iterable_datafields_linkurl String https://www.iterable.com
iterable_datafields_messagecontext_savetoinbox Boolean false
iterable_datafields_messagecontext_trigger String immediate
iterable_datafields_messageid String 4238c918b20a41dfbe9a910275b76f12
iterable_datafields_messagetypeid Number 9106
iterable_datafields_payload_path String "your_folder/30"
iterable_datafields_platformendpoint String <Platform endpoint>
iterable_datafields_pushmessage String Push message text
iterable_datafields_reason String DuplicateMarketingMessage
iterable_datafields_recipientstate String Complaint
iterable_datafields_region String CA
iterable_datafields_signupsource String ResubscribePage
iterable_datafields_smsmessage String Message text
iterable_datafields_smsproviderresponse_code Number 20404
iterable_datafields_smsproviderresponse_message String The requested resource /2010-04-01/Accounts/ACCOUNT_NUMBER/Messages.json was not found
iterable_datafields_smsproviderresponse_more_info String https://www.twilio.com/docs/errors/20404
iterable_datafields_smsproviderresponse_status Number 404
iterable_datafields_templateid Number 1020396
iterable_datafields_templatename String My template name
iterable_datafields_tophonenumber String +16503926753
iterable_datafields_transactionaldata_comment String transactionalData lists the...
iterable_datafields_unsubsource
 String EmailLink
iterable_datafields_url
 String
https://iterable.com/?_e=a4b8cc0358422787f5cd5525005017172432ae33
iterable_datafields_useragent
 String Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36
iterable_datafields_useragentdevice
 String Mac
iterable_datafields_workflowid
 Number 53505
iterable_datafields_workflowname
 String My workflow name
iterable_email
 String dev@tealium.com
iterable_eventname
 String pushUninstall

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