How the Data Layer works with Tealium iQ Tag Management

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Overview

The goal of this document is to explain how The Data Layer works with Tealium iQ Tag Management.

Tealium iQ Tag Management 

First let's start by explaining what Tealium iQ Tag Manager does. Tealium iQ Tag Manager collects event data from your website, mobile apps, internet of thing (IoT), and over 1000+ different vendors. Vendor categories range from:

• Analytics (e.g. Google Analytics, Adobe Anlytics, etc.)
• Affiliates (Amazon Associates, Commision Junction, etc.)
• Email (e.g. Marketo, MailChimp, etc.)
• Performance Monitoring
• Personlization (Optimizely, Maximizer, etc.)
• Search (Google, Bing, etc.)
• Social (e.g. Facebook, Twitter, etc.)
• etc.

The event data, depending on how you setup Tealium's products, can be passed along to other vendors because, as we explained earlier in this data normalization document, "FirstName" means the same as "firstName" which is equivalent to "fn". 

The Data Layer

If event data is sent from Tealium iQ to the data layer from, let's say, Hybris, then sent on its way to MailChimp, the data layer will take the "FirstName" variable (from Hybris) translate it to "first_name" (from the Data Layer) then translate it again to "fname" (from MailChimp) within a fraction of a second.

Vendor Tag	Variable in Vendor Tag	Tealium Variable in The Data Layer	Value (or First Name)
Google Analytics Tag	firstName	first_name	Kathleen
MailChimp Tag	fname
Hybris Tag	FirstName
Mobile App Tag	fn

 

So if someone abandons a Hybris cart, sending that individual an email through MailChimp is a simple task if you have AudienceStream setup to handle cart abandonment. Extraction, Tranformation, Load (ETL) and normalization of the data are nearly elimnated from the start. 

Capabilities