How to track exceptions? (iOS/AND)

[LCasadiego]

I see there are some attributes defined such as "exception_name", "exception_trace" but haven't been able to get this info to show. I've induced exceptions like dividing by zero but I don't see these attributes in the ones that arrive on Live Events. Am I missing something? Should I be making some setup or what? So far I've just done what the integration tutorial says and some data does arrive.

[meng_lim]

Hi @LCasadiego,

Here is a list of the data-layer variables for Anroid (https://community.tealiumiq.com/t5/Tealium-for-Android/Data-Layer-for-Mobile/ta-p/16851) and iOS (https://community.tealiumiq.com/t5/Tealium-for-iOS/Data-Layer-for-Mobile/ta-p/16329).  "exception_name" and "exception_trace" are not standard variable names.

You can still define these if you'd like.  To track exceptions, I recommend using a try-catch statement.  In the code block of the catch statement, you would code a Tealium trackEvent call and pass exception value.

Android: https://community.tealiumiq.com/t5/Tealium-for-Android/Adding-Tealium-to-Your-Android-App/ta-p/16846...

iOS: https://community.tealiumiq.com/t5/Tealium-for-iOS/Adding-Tealium-to-Your-iOS-App/ta-p/16327#track_e...

[LCasadiego]

Hi @meng_lim,

I thought these were standard because they came with the mobile profile when I created it, along with the rest of the UDO Variables. Can you confirm me that Tealium doesn't track automatically crashes and the traces of them on  either Android nor iOS? 

Thank you for your help and time.

[meng_lim · Accepted solution]

Hi @LCasadiego,

The Tealium Mobile SDK library does not do any sort of auto tracking of exceptions nor for crashes.  This can usually be achieved with such partners as New Relic or Crashlytics.

[LCasadiego]

Thank you @meng_lim