How to track push notifications in mobile apps (iOS,Android) ?

[philippe_vlaemm]

Dears,

Anyone has experience in tracking push notifications ?

We want to measure the user interactions with it : How many are received and then swiped away or not.

I see it as an important engagement indicator, but can't find any guidelines around this subject.

Thanks for providing insights,

Philippe

[christina_schel]

@philippe_vlaemm,

It depends what you would like to track, but most likely you would use the trackEventWithTitle method from the SDK because the push notification is an event and any response to the push notification would also be an event. Assumnig you are using the latest version of the mobile library, here is the documentation for usage of the trackEventWithTitle method:

iOS

Android

Let us know if you have any more questions.