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hello.
I'm trying to implement the Impact tag and it is not loading the identity function.
This goes in the <head>.
<script type="text/javascript"> (function(a,b,c,d,e,f,g){e['ire_o']=c;e[c]=e[c]||function(){(e[c].a=e[c].a||[]).push(arguments)};f=d.createElement(b);g=d.getElementsByTagName(b)[0];f.async=1;f.src=a;g.parentNode.insertBefore(f,g);})('https://utt.impactcdn.com/<removed>.js','script','ire',document,window); </script>
and this in the <body>
<script type="text/javascript"> ire('identify', {customerId: '', customerEmail: ''});
</script>
What is the best way to get this working or event set it up?
Right now the tag is in a Tealium Generic Tag and loads as expected.
The identity function (ire) is a javascript extension and is not firing on page load. Customer email and ID are not going to be sent so the instructions are to leave these empty. I've tried the variations of the tag scope from tag scoped to load after extensions.
Any thoughts welcome.
Thanks.
Hi kamr! We do have an Impact Universal Tag in our tag marketplace and recommend starting there with a tag implementation. Our integrations team works diligently with each tag vendor to ensure our marketplace tags work as expected with their code snippets. I can confirm that the "identify" event is present in our tag mappings, so you should be able to use that tag. Please give this a try!
Thanks @jenniferkaye
The plugin we looked at didn't seem to match the vendor ask. I checked with them at the time.
This was resolved in the end as the vendor code supplied needed some tweaking.
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