Integrating iOS tealium sdk crashes app

[geert_michiels]

Hello, When I integrate the SDK in my new application (swift based) it crashes the app with the crash log below. 2015-08-24 15:14:08.577 MyAppl_Tst[69904:4377629] TEALIUM 4.1.11: Init settings: { AccountInfo = { Account = xxxxx; Profile = xxxxx; Target = dev; }; Settings = { AdditionalCustomData = { }; ExcludeClasses = ( ); LogVerbosity = 1; UseExceptionTracking = 1; UseHTTPS = 1; }; } 2015-08-24 15:14:08.577 MyAppl_Tst[69904:4377629] TEALIUM 4.1.11: Initializing... 2015-08-24 15:14:08.755 MyAppl_Tst[69904:4377629] TEALIUM 4.1.11: Adding new command: _push 2015-08-24 15:14:08.755 MyAppl_Tst[69904:4377629] TEALIUM 4.1.11: Adding new command: _http 2015-08-24 15:14:08.755 MyAppl_Tst[69904:4377629] TEALIUM 4.1.11: Adding new command: _mobilecompanion 2015-08-24 15:14:08.763 MyAppl_Tst[69904:4377629] TEALIUM 4.1.11: Prior crash detected. Sending crash exception data... 2015-08-24 15:14:08.769 MyAppl_Tst[69904:4377629] -[__NSDictionaryM teal_stringifiedDictionary]: unrecognized selector sent to instance 0x7fc992d084c0 2015-08-24 15:14:08.779 MyAppl_Tst[69904:4377629] TEALIUM 4.1.11: Exception encountered: -[__NSDictionaryM teal_stringifiedDictionary]: unrecognized selector sent to instance 0x7fc992d084c0 trace:( 0 CoreFoundation 0x000000010ba56c65 __exceptionPreprocess + 165 1 libobjc.A.dylib 0x000000010b397bb7 objc_exception_throw + 45 2 CoreFoundation 0x000000010ba5e0ad -[NSObject(NSObject) doesNotRecognizeSelector:] + 205 3 CoreFoundation 0x000000010b9b413c ___forwarding___ + 988 4 CoreFoundation 0x000000010b9b3cd8 _CF_forwarding_prep_0 + 120 5 MyAppl_Tst 0x000000010974067e -[TealiumCommHandler addDispatch:completionBlock:] + 61 6 MyAppl_Tst 0x000000010975f21f -[TealiumActual dispatchActual:customData:callType:wasAutotracked:priority:completionBlock:] + 1195 7 MyAppl_Tst 0x000000010975c015 +[TealiumActual trackCallType:customData:object:autotracked:completionBlock:] + 1338 8 MyAppl_Tst 0x000000010974ac66 +[TEALExceptionHelper checkAndSendCrashLog] + 437 9 MyAppl_Tst 0x000000010975b972 +[TealiumActual initWithCompletionBlock:] + 1479 10 MyAppl_Tst 0x000000010975b322 +[TealiumActual initSharedInstance:profile:target:options:globalCustomData:completionBlock:] + 1542 11 MyAppl_Tst 0x000000010974357a __70+[Tealium initSharedInstance:profile:target:options:globalCustomData:]_block_invoke + 64 12 libdispatch.dylib 0x000000010f215186 _dispatch_call_block_and_release + 12 13 libdispatch.dylib 0x000000010f234614 _dispatch_client_callout + 8 14 libdispatch.dylib 0x000000010f21b6a7 _dispatch_queue_drain + 2176 15 libdispatch.dylib 0x000000010f21acc0 _dispatch_queue_invoke + 235 16 libdispatch.dylib 0x000000010f21e3b9 _dispatch_root_queue_drain + 1359 17 libdispatch.dylib 0x000000010f21fb17 _dispatch_worker_thread3 + 111 18 libsystem_pthread.dylib 0x000000010f5a1637 _pthread_wqthread + 729 19 libsystem_pthread.dylib 0x000000010f59f40d start_wqthread + 13 ) 2015-08-24 15:14:08.785 MyAppl_Tst[69904:4377629] TEALIUM 4.1.11: Exception logged. 2015-08-24 15:14:08.786 MyAppl_Tst[69904:4377629] *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSDictionaryM teal_stringifiedDictionary]: unrecognized selector sent to instance 0x7fc992d084c0' *** First throw call stack: ( 0 CoreFoundation 0x000000010ba56c65 __exceptionPreprocess + 165 1 libobjc.A.dylib 0x000000010b397bb7 objc_exception_throw + 45 2 CoreFoundation 0x000000010ba5e0ad -[NSObject(NSObject) doesNotRecognizeSelector:] + 205 3 CoreFoundation 0x000000010b9b413c ___forwarding___ + 988 4 CoreFoundation 0x000000010b9b3cd8 _CF_forwarding_prep_0 + 120 5 MyAppl_Tst 0x000000010974067e -[TealiumCommHandler addDispatch:completionBlock:] + 61 6 MyAppl_Tst 0x000000010975f21f -[TealiumActual dispatchActual:customData:callType:wasAutotracked:priority:completionBlock:] + 1195 7 MyAppl_Tst 0x000000010975c015 +[TealiumActual trackCallType:customData:object:autotracked:completionBlock:] + 1338 8 MyAppl_Tst 0x000000010974ac66 +[TEALExceptionHelper checkAndSendCrashLog] + 437 9 MyAppl_Tst 0x000000010975b972 +[TealiumActual initWithCompletionBlock:] + 1479 10 MyAppl_Tst 0x000000010975b322 +[TealiumActual initSharedInstance:profile:target:options:globalCustomData:completionBlock:] + 1542 11 MyAppl_Tst 0x000000010974357a __70+[Tealium initSharedInstance:profile:target:options:globalCustomData:]_block_invoke + 64 12 libdispatch.dylib 0x000000010f215186 _dispatch_call_block_and_release + 12 13 libdispatch.dylib 0x000000010f234614 _dispatch_client_callout + 8 14 libdispatch.dylib 0x000000010f21b6a7 _dispatch_queue_drain + 2176 15 libdispatch.dylib 0x000000010f21acc0 _dispatch_queue_invoke + 235 16 libdispatch.dylib 0x000000010f21e3b9 _dispatch_root_queue_drain + 1359 17 libdispatch.dylib 0x000000010f21fb17 _dispatch_worker_thread3 + 111 18 libsystem_pthread.dylib 0x000000010f5a1637 _pthread_wqthread + 729 19 libsystem_pthread.dylib 0x000000010f59f40d start_wqthread + 13 ) libc++abi.dylib: terminating with uncaught exception of type NSException (lldb)

[steve_lake]

Hi, If you haven't done so already, you would probably do best to raise this as a support case, or talk to your account manager. Many thanks Steve Lake

[geert_michiels]

yes I did send a support request via the website but did not get any reply. That is why I posted it here.

[steve_lake]

I'm very sorry to hear that. Please can you email the details to support-emea@tealium.com and I will follow it up for you.

[geert_michiels]

ok