Mobile iOS is collecting views in GA but not events, what's wrong?

[dustmoo]

Hi Tealium community,

I am using the tealium SDK with iOS and Google Analytics. We have configured our mobile publishing and are using the "Tag Managment" dispatch type.

We have a set of custom event UDO variables setup and mapped to our GA event fields:

https://wheelhousesearch.box.com/s/ildk2933d9ly0bmij6ld9k3o1eb55hbe

I can see that the Tealium event is being dispatched:

https://wheelhousesearch.box.com/s/2n172a968yks6lxwk1hq7g5i312s5uun

When a "view" type is dispatched it is coming through to GA, we are also seeing some custom dimentions being set by the "link" type, but GA is not registering any "Events".

Anyone have any ideas?

Thanks!

Dustin

P.S. Why do you have an "Attach Image" button for your tickets if you just strip them out as invalid HTML??

[kathleen_jo]

Hello @dustmoo. We have this documentation, however, I think it is too basic for what you are trying to accomplish. Let me see if I can find you some assistance. Stay tuned...

[dustmoo]

Hi @kathleen_jo, Thank you, we do have a regular "web" property setup but an App "view" under the property in GA. I have reached out to our account rep for further support.

[kathleen_jo]

Okay sounds good @dustmoo. Let us know if you require any further assistance. 

[dustmoo · Accepted solution]

In our case it turned out to be that we were passing GA's eventValue property as a string. The tag no longer sends events if the eventValue is a string rather than the expected number.

[kathleen_jo]

Thank you for the explanation @dustmoo!