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Telium not sending requests and tracking data

Telium not sending requests and tracking data

‎07-19-2019 01:32 PM

‎07-19-2019 01:32 PM
Bronze Contributor
Bronze Contributor

Hi, 

    I'm just starting to use tealium so forgive me if I'm missing somethign very simple here. Currently I'm just trying to test tealium on a SPA and trying to track page loads and events. Here what I have right now:

<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8">    
</head>
<body>
    <div id="root"></div>
    <script type="text/javascript">
		var utag_data = {
			"siteSection": "CONSUMER_PAGE"
        }
        
	</script>
	<script type="text/javascript">
		      (function(a,b,c,d){				
		        a='//tags.tiqcdn.com/utag/{acction}/{profile}/dev/utag.js';				
		        b=document;
		        c='script';
		        d=b.createElement(c);
		        d.src=a;				
		        d.type='text/java'+c;d.async=true;				
		        a=b.getElementsByTagName(c)[0];a.parentNode.insertBefore(d,a)				
              })();		
              
              setTimeout( () => {
                utag.link ({
                  "my_event": "test_event"
              })
              }, 2000)
	</script>	
</body>
</html>

I expected this snipped to add the test event and be able to view it in my dashboard but I don't see any activity when I launch my dashboard. 

 

I can see all the data tagas being added when use the web companion but when I observe my network tab no requests are being sent on .link() or .view(). What am  I missing here? 

4,579 Views
‎07-19-2019 01:32 PM
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4 REPLIES 4

Telium not sending requests and tracking data

Re: Telium not sending requests and tracking data

‎07-25-2019 04:04 AM

‎07-25-2019 04:04 AM
Tealium Expert
Tealium Expert

Hi

what exactly are you observing in your network tab?
Also download a tool called Tealium Utag Debugger for the Tealium custom tool,  (https://community.tealiumiq.com/t5/iQ-Tag-Management/Tealium-Tools-Universal-Tag-UTAG-Debugger/ta-p/...)

I would also have a read through this document (https://docs.tealium.com/platforms/javascript/debugging/)

Unfortunately I can't be much help without actually seeing the website itself.

Damian Savvides
4,355 Views
‎07-25-2019 04:04 AM
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Telium not sending requests and tracking data

Re: Telium not sending requests and tracking data

‎09-11-2020 03:58 AM

‎09-11-2020 03:58 AM
Bronze Contributor
Bronze Contributor

Hi,

 

Did you refer to the below dicumentation by Tealium?. Raise a ticket to Tealium support if this doesn't help.

https://docs.tealium.com/platforms/javascript/single-page-applications/#setup

3,631 Views
‎09-11-2020 03:58 AM
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Telium not sending requests and tracking data

Re: Telium not sending requests and tracking data

‎09-11-2020 05:00 AM - edited ‎09-11-2020 05:05 AM

‎09-11-2020 05:00 AM
Tealium Expert
Tealium Expert

HI

the utag.link or utag.view in and of themselves don't create any calls, rather they are functions that re-run any pertient extensions and trigger vendor tags accordingly. 

I recommedn the use of the Tealium Inspector, paste the code below into a bookmark.... 

javascript&colon;(function(){window.open("","UDO Inspector","width=600,height=514,scrollbars=1"/*,resizable=1"*/).document.write('<script language="JavaScript" id="udoaudit" src="//tags.tiqcdn.com/utag/adrian-test/tools/dev/utag.4.js?'+Math.random()+'"><\/script>');}());

It logs the trackign calls so you can see them coming through. 

Ciao

 

Gavin

Research your Experience | Improve and Evolve | Leave no one behind
- Don't forget to mark a solution as accepted if it hits the mark -
3,877 Views
‎09-11-2020 05:00 AM
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Telium not sending requests and tracking data

Re: Telium not sending requests and tracking data

‎09-11-2020 05:06 AM

‎09-11-2020 05:06 AM
Tealium Expert
Tealium Expert

HI

the utag.link or utag.view in and of themselves don't create any calls, rather they are functions that re-run any pertient extensions and trigger vendor tags accordingly. 

I recommedn the use of the Tealium Inspector, paste the code below into a bookmark.... 

javascript&colon;(function(){window.open("","UDO Inspector","width=600,height=514,scrollbars=1"/*,resizable=1"*/).document.write('<script language="JavaScript" id="udoaudit" src="//tags.tiqcdn.com/utag/adrian-test/tools/dev/utag.4.js?'+Math.random()+'"><\/script>');}());

It logs the trackign calls so you can see them coming through. 

Ciao

 

Gavin

Research your Experience | Improve and Evolve | Leave no one behind
- Don't forget to mark a solution as accepted if it hits the mark -
3,820 Views
‎09-11-2020 05:06 AM
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