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10-28-2019 01:49 PM
I am trying to test an Android app and I am getting events queued, but never dispatching. In the decompiled class file, I am getting to:
dispatch_queue_debug_queued_dispatcher_not_ready
Which appears to be why I am not dispatching immediately.
PublishSettings: { battery_saver : true, dispatch_expiration : -1.0, enable_collect : false, enable_s2s_legacy : false, enable_tag_management : false, event_batch_size : 1, minutes_between_refresh : 15.0, offline_dispatch_limit : 100, override_log : "no override", wifi_only_sending : false }
val tealiumConfig = TealiumLib.Config.create( app, ACCOUNT_NAME, PROFILE_NAME, "dev" ) tealiumConfig.datasourceId = DATASOURCE_ID tealiumConfig.forceOverrideLogLevel = "dev" LifeCycle.setupInstance(INSTANCE_ID, tealiumConfig, true) instance = TealiumLib.createInstance(INSTANCE_ID, tealiumConfig) instance.trackEvent("test-event", mapOf())
Any ideas? Also is the Android SDK source code available to help with debugging?
Solved! Go to Solution.
10-30-2019 01:59 PM
Hello there @wilwade-c5 !
Based off the information provided, it looks like both "tag management" and "collect" options are disabled in the profile you are connecting you.
Because of this, no "dispatch" method has been selected, so the events will not be sent.
Using the "collect options" will send the information directly to eventstream, and the "tag management" option, will allow for the utag to run as you woudl typically expect, and your tags to run.
You can read more about these publish settings, and where to change them here.
https://community.tealiumiq.com/t5/Installation-Libraries/Mobile-Publish-Settings/ta-p/13633
If enableing this (and publishing after) doesn't work, let me know!
10-31-2019 06:45 AM
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