stuck on "your profile is loading" page

Bronze Contributor
Bronze Contributor

Hi,

I am not able to login to my account, tealiumiq site is getting stuck on "your profile is loading page", has anyone faced this issue and what is the solution to this issue?

Thanks in advance!

2 REPLIES 2

stuck on "your profile is loading" page

Tealium Employee

Hi @tealium23 

Thank you for reaching out. Hopefully, this issue has been resolved, but to answer your question, our Support Team has not had reports of clients unable to load their profiles.  I recommend submitting a Support ticket if this continues to occur.  Additionally, we have a Status website that can provide you more insight on sitewide issues:

https://status.tealium.com/

Please let me know if this helps.

Thank you

stuck on "your profile is loading" page

Bronze Contributor
Bronze Contributor

No it is not resolved and I am still not able to login.  I have raised a support ticket already #88365 but have not recieved any reply apart from acknowledgement

FYI - I Have the trial account

Below is the screenshot

tealium error.png