I'm trying to upload a csv file into the Audience Stream. Has anyone received an error - File type (csv) is not valid. See attached screenshot. Any ideas or thoughts on how to troubleshoot this would b e very helpful.
Solved! Go to Solution.
Please can you double-check that the file is comma seperated text, and that any commas within data are enclosed in quotes (For example if you had names in a surname, firstname format, you would want "Lake, Steve" complete with the quotes)
If all of that seems ok, please could you log a ticket for one of our solutions team to take a look for you, letting them know what browser and operating system you are using.