Error when adding Custom Audiences to Facebook Ad Connector

cferson
Rookie Contributor
cferson

When attempting to add a new Custom Audience, I receive an Error 100: (#100) Missing parameter(s): customer_file_source

Does anyone have additional information on what the issue is here, and how it can be resolved?

 

Thanks!

2 REPLIES 2

Error when adding Custom Audiences to Facebook Ad Connector

philb
Bronze Contributor
philb

@cferson,

I had same issue - after some digging, and checking with Tealium Support - it seems that this is because of a recent Facebook data update.

https://developers.facebook.com/docs/marketing-api/reference/custom-audience-data-source/

 

As of 6 days ago, Tealium integrations team did not have a solution for this, and no official timeline... hoping they fix this soon.

Error when adding Custom Audiences to Facebook Ad Connector

kathleen_jo
Tealium Expert
kathleen_jo

Hello @cferson and @philb. We just released a fix for this issue. Please test and let us know how we did. Thank you and I look forward to your replies. 

Remember to give me a kudo if you like my post! Accepting my post as a solution is even better! Also remember that search is your friend.