Badge Rules

Tealium Expert
Tealium Expert

I'm having an odd error with a couple of rules and badges, wondered if anyone could shed some light.

I have two rules which are pretty much the same (one was created from the other, and then the custom value changed).

Take a break status = active

tab-active.jpg

Take a break status = closed

tab-closed.jpg

 

When i try to use these rules as an enrichment on a badge, the active one works fine, but the closed one doesn't.  It won't let me select it, just leaves it in the text box. And if I hit save then the badge gets saved without the rule applied:

badge-enrichments.jpg

badge-enrichments2.jpg

 

I'm pretty sure they were set up exactly the same, and I can't see any difference between the two.  Why would AS not let me assign a rule to an enrichment?

Thanks

1 REPLY 1

Badge Rules

Tealium Expert
Tealium Expert

I think this was a glitch.  Tried again this morning and it all works fine.

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