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07-31-2023 05:35 AM
Hello,
I'm currently trying to set up different badges in AS according to the 60 days time spend of the eshop customers. The question is how to configure cross-device / browsers identification without visitors stitching but based on the customer email adress or visitor id so my test purchases in different browsers are assigned to the same person for instance.
Many thnaks!
Kirill
08-08-2023 10:53 AM
The only way to combine those visitor profiles (or pull an existing visitor profile) is to match the current visitor ID (tealium_visitor_id for anonymous users) or through visitor stitching (with a known visitor ID). Otherwise, the system won't know how to associate the visitors together and will keep them separate.
08-09-2023 08:05 AM
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