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07-28-2022 09:46 AM
Hi, I'm seeking help on how to properly configure E-commerce event attributes to string attributes in AudienceStream. Right now I have the AudienceStream string with the rule "set string when _cprice is assigned". However, I am not seeing any value appear within the string. I am seeing a value for _cprice in the purchase event, so why is no value appearing? Is there an extra step that needs to be taken with E-commerce event attributes?
08-01-2022 01:40 AM
I'd suggest you email firstname.lastname@example.org. Include the steps to reproduce the incoming event from your website.
08-01-2022 03:34 AM
Hi @mackaylaheller Please make sure that the _cprice attribute has a value when the purchase event happened, also you can add another AND condition to the rule, let's say _cprice is not empty, which make sure that when it's not empty then only it will try to set to the string.
In the end, your rule looks like
_cprice is assigned
_cprice is not empty
I hope this will set the value to string if it exists.
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