Issues on FaceBook Conversions

[prathamesh_thak]

The URL is http://www.pillsbury.com/register/cookie-countdown

account: genmiills + pillsbury

When I enter the Email id  and click on SUBMIT, below tag should be fired:

// Track when a registration form is completed (ex. complete subscription, sign up for a service)

fbq('track', 'CompleteRegistration');

I have created a TAG: Facebook Tag: Track SignUps 

Extensions: Suppress Pinterest tag for not included Actions (Cookie Countdown)

Extensions : Set Value and Currency for Facebook Sign up

But still the tag is not firing...

Please help

Thank you

Pratha

[brian_kranson · Accepted solution]

@prathamesh_thak

The power of Tealium is that in most cases you only have to add a tag one time to a profile.  Then the tag can get triggered over and over using either Tealium's utag.view or utag.link functionality.  The utag.view simulates a virtual page view while the utag.link simulates an action like cart_add or user_login.  In you case utag.link is being called.  This utag.link has an object passed in with EventName set to NewsletterOptIn.

So now we just need to map this EventName to the Facebook tag so the Tag knows to "fire" the CompleteRegistration event.  Edit the Facebook Tag Data Mappings and follow the following screenshot.

This translates to: when the EvenType is equal to NewsletterOptIn then fire the Facebook CompleteRegistration event.

Try it out and let us know how it works out.

If you are reading this and you do not have EventType in your utag.link call, look for event_name.  event_name is the standard Data Source Tealium recommends for new implementations.  The name does not really matter, but just didn't want to confuse anyone that has event_name in their implementation.