No location for majority of events

[itskatelliott]

Hi there

We are using the service at https://akamai.tiqcdn.com/location/location.js in a TiQ extension (Pre loader scope) to provide a location for each event, with country-level data being themost important to us. This extension has been in place for more or less the same amount of time that Event DB has been collecting data.

Whenever I've tested I can see my location correctly populate in utag.data and pass into Event DB and populate badges etc in my Visitor profile, including testing in a range of countries.

Looking in Event DB out of a total of 3.3M events, 3.2M are without a location - either blank or NULL. We want to use this information to create audiences and at the moment the lack of population of this data means those audiences will be tiny.

Does anyone have any pointers about why the location coverage might be so low or how it can be improved?

cheers
Kat

[adrianwarwick]

Is your extension parsing the response header? This works for me, but you'll need to map it and may run into timing/response issues.

fetch('https://akamai.tiqcdn.com/location/location.js').then(response => {console.log(response.headers.get('X-Edgescape-Location')});