I have configured a Tealium Function to execute everytime an event is processed coming from the event specification imported.
I have tested the function and it works fine. However i am trying to trigger it with real events, using Trace, and despite i can see my events entering in the correct feed (the imported feed) the Tealium Function is not executing.
Have you faced something similar?
Solved! Go to Solution.
Based on your description, there could be several potential causes for the issue you're experiencing. Let's look at a few possibilities:
Incorrect Event Specification: Make sure the event specification matches exactly with the incoming events. Sometimes, a small difference in event names or case sensitivity can prevent the function from triggering.
Function Configuration: Check if the function is enabled and properly configured to trigger on the specified event(s).
Validation Rule: If there are any validation rules set up for the function, make sure the incoming events meet these conditions.
Triggering Condition: If the function is set to trigger under specific conditions (such as a particular variable value), confirm that these conditions are being met by your events.
Input Parameters: Ensure that the function's expected input parameters match the actual parameters in the incoming events.
Testing in Production: Remember that changes made in the TiQ dashboard are initially only available in a dev or qa environment. Ensure that you've published your changes if you're testing in a production environment.
If you've checked these and you're still having trouble, I'd recommend reaching out to Tealium Support for more direct assistance. They can take a closer look at your specific setup and provide more detailed guidance.