I am trying to test what I have put together for my AudienceStream practical but the trace function isn't working.
I went through and made sure that the lowercase extension isn't in the account as well as making sure the data enrichment is applied to the collect tag.
When I go through the process to start a trace I copy and paste the code from the platform into the trace function on the web tools, but the only thing I see is that the trace was started. I go through the website and try to trigger anything but it doesn't report any data or assign any attributes as I am making changes. Is there something I am missing to get this to work?
Hi @krystelhagan2 ,
Sorry to hear that Trace isn't working for you. Sounds like you followed all the steps needed. Here are a couple more things that could be affecting it:
Reply here with your findings.