@ShreetamMohanty The most likely cause is that the variable gms is not set for this event. Can you verify that the variable gms has a value when this event is triggered? You can use the UTAG Debugger to see the data layer for each tracking call.

To use this, you map from a data layer variable which contains one of several possible trigger values, and for each value you type the value in the input field called "trigger" and you select the appropriate event from the dropdown.In the example scr...

@JaredCUtahJazz Based off of the example you provided, you could try the following: Create a Visitor Boolean Attribute #1 and add two enrichments. The first enrichment would set the Boolean to True, you would create a rule for when the Time...

@Pritivi7 We don't have any dedicated features to measure mobile app load time, but we do have a Timed Events feature in our mobile SDKs, which enables you to generate timing metrics for defined events. Please see here for documentation: https://docs...

@AS Our Braze tag doesn't support a pass-through mapping for custom events. You need to map each event using the Custom option in the Events drop-down, like this:

@AS To clear mapped dimensions for each tracked event, turn on the Clear Vars setting. Also, check the status of the template to make sure you have the latest version. There was a fix in the template specifically to clear mapped dimensions when ...