Highlighted

Adobe Appmeasurement tag not firing after Updation

Gold Contributor
Gold Contributor

Hi!

I have just upgraded my Adobe Appmeasurement tag (Sitecatalyst) from version 1.7.0 to the latest version which is 2.21.0 I've changed the code version in the tag Configuration and deleted the template of the tag, saved the Version template and published it to Dev.

Problem is, I can't find the tag. It is not firing! There are a lot of warnings in the code of the new version. No clue if they are significant enough to cause this or there's some other reason.  Will greatly appreciate any help. Upgrading it to an earlier version such as 2.19 or such is not possible because when deleted the template defaults to the latest version.

My Adobe Cloud ID Service tag is in version 4.4.0 if it is relevant

Thanks a lot!
Sujani

3 REPLIES 3
Highlighted

Adobe Appmeasurement tag not firing after Updation

Gold Contributor
Gold Contributor

@mitchellt  hi, you have answered a lot of Sitecatalyst related questions.  Can you help?! Thanks a lot!

Highlighted

Adobe Appmeasurement tag not firing after Updation

Gold Contributor
Gold Contributor

Hi! I switched off the updated tag and added an Adobe Appmeasurement tag afresh from teh Tag library.  I see it firing!  However there were many problems like the eVars not getting populated and multiple calls happening on each page.  Turns out I didn't include the new tag in the scope of the do Plugins extension.  After including this tag in its scope, the tag appears as firing on the Web Companion but it is not showing on the Network tab.   Please help!

Highlighted

Adobe Appmeasurement tag not firing after Updation

Gold Contributor
Gold Contributor

Turns out the doPlugins code had a reference to Audience Manager.  When that was added to the tag, it is firing.