Recently I was trying to setup custom(hotel event) event tracking in Bing UET tag but it didn't fire. Then I had to modify the template and chaged the hotel destination variables as below
hct_cid to hct_checkin_date
hct_cod to hct_checkout_date
Is this a problem in the tag template?
FYI: it worked after modification
I've had a look at the template, ran through a quick example and I can see the following potential issues.
hct_checkin_date instead of hct_cid
hct_checkout_date instead of hct_cod
I'm not sure if this was always a problem with our template, or if the vendor has recently changed the values they are expecting to recieve. Either way, I'll report these issues and request for the template to be corrected / updated.
Thanks for letting us know about this issue.
Thanks for the quick response :) , I have configured hotel event under product audience events and set have set the hotel variables available under product audience hotel.
Regarding trigger, I have cofigured a UDO variable to match the value present in trigger(confirmation_page). Basically the hotel event should fire when the value in udo variable is "confirmation_page".
hct_cid was not therein the template, I have added it
Thanks for pointing out the hotel event was in the toolbox, just under a heading I didn't expect it!
When updating the template, make sure to update the following block of code, as it seems the values we are sending, currently does not line up with the variables names the vendor tag is expecting.
Woud update to the following, to correct the checkout / checkin / length of stay