Concurrent calls with Adobe Analytics

alessandro_agos
Visitor
alessandro_agos

Hi,

we are migrating from Webtrends to Adobe Analytics (AppMeasurement 2.14) and we are detecting a problem, when "competing" calls are made on the same page.

For example, the first call can occur by clicking on an element on the page, the second when a specific "event" occurs on the page (without any user interaction).

If these two calls are made in a very short time (between them), we notice how the hits towards Webtrends happen correctly (that is each one has the right data) while with Adobe the data of the two hits are "dirty" or "mixed" ).

The Adobe Tag has the "clearvars" set.

Can you help me?

Thanks in advance

Alexander

P.S .: Analyzing the Webtrends and Abobe Tags templates, I seem to notice how the Adobe object in Tealium has a global scope while in Webtrends it has a local scope

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Concurrent calls with Adobe Analytics

alessandro_agos
Visitor
alessandro_agos

I try to reply to myself.

I think the problem is on the first row of AppMeasurement template: if I set in the Tag cfg "alfa" as Adobe object name and "rs" as reportsuite name, I get in the first row of Adobe Tag javascript

var alfa=s_gi("rs");

But if this row were

var alfa[x]=s_gi("rs"+random string);

where x = random number between 1 and 10 (for example)

What do you think?

Another possible solution would be to use 2 different Adobe Tags, with different names, but it seems difficult to manage.

Thanks