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Visitor
Posts: 10
Registered: ‎05-08-2018
Accepted Solution

Consent Prompt Manager

Good morning,

i'm trying to configure Consent Prompt Manager in order to show to EU users a pop-up asking permission to track them. I have done the configuration as it is explained in the official guide i'm not being able to show the pop-up in my pages. Could you help me with this please?

Thank you very much

 

Patricia

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Tealium Employee
Posts: 410
Registered: ‎09-01-2015

Re: Consent Prompt Manager

Hello @pgarri02pruebas,

In the "Consent Management > Consent Prompt Manager" screen, please ensure the On/Off toggle switch in the top left hand corner is switched to "On". The default is "Off" after you configure it for the first time.

Hope this helps,

Craig.
Check out our new Swift integration library for iOS, macOS, tvOS and watchOS: https://github.com/Tealium/tealium-swift with updated
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Employee Emeritus
Posts: 1,019
Registered: ‎08-26-2015

Re: Consent Prompt Manager

Hello @pgarri02pruebas. Let me see if I can find your account manager. Thank you for your patience. 

Remember to give me a kudo if you like my post! Accepting my post as a solution is even better! Also remember that search is your friend.
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Visitor
Posts: 10
Registered: ‎05-08-2018

Re: Consent Prompt Manager

Hello!

Yes, I have the "Yes" button checked but it does not work. Another idea? 

Thank you!

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Visitor
Posts: 10
Registered: ‎05-08-2018

Re: Consent Prompt Manager

Ok, thank you for your help. I cannot still see the pop-up even I have done all the configurations...

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Frequent Visitor
Posts: 17
Registered: ‎10-16-2017

Re: Consent Prompt Manager

[ Edited ]

Hi @pgarri02pruebas

If the Consent Manager not shows up, check your LoadRules. For Testing, set the LoadRule to AllPages and publish. You can also test to call the Consent Manager through Javascript. Try it in the browser console:

utag.gdpr.consent_prompt    //or
utag.gdpr.showExplicitConsent()
 
Best Regards 
Patrick
Visitor
Posts: 10
Registered: ‎05-08-2018

Re: Consent Prompt Manager

Ok! Thank you for your help. I've tried with utag.gdpr.consent_prompt in the console and I can see that now is working. I have another doubt, because I dont understand the differences between consent prompt manager and consent dialog preferences. I mean, i know that second one is to allow the users to decide the preferences of their data, but how can the user see this pop-up? I'm trying with Tealium and I'm not being able to see it. It suppose to appear when the users choose their answer in the first pop? Thank you in advance!

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Frequent Visitor
Posts: 17
Registered: ‎10-16-2017

Re: Consent Prompt Manager

[ Edited ]

Hi @pgarri02pruebas

You can call the preference Manager with javascript as well. Call in the console:

utag.gdpr.showConsentPreferences()

If you want it directly on the website, for example if a button is clicked, you can call the funtion with the onclick attribute:

<a href="#" onClick="utag.gdpr.showConsentPreferences()">Consent Preferences</a>

 As you mentioned, you want it to appear if a answer is choosen in the consent manager, you can add customized Javascript Code to your consent Manager, for example:

 if ($privacy_pref_optin.checked) {
      utag.gdpr.setConsentValue(1);
      utag.gdpr.showConsentPreferences();

Best Regards

Patrick Hegnauer

Visitor
Posts: 10
Registered: ‎05-08-2018

Re: Consent Prompt Manager

Hi @PatrickHegnauer

Thank you for your help. I've used your code: 

 if ($privacy_pref_optin.checked) {      utag.gdpr.setConsentValue(1);      utag.gdpr.showConsentPreferences(); 

 and now the preferences of Consent Manager appear when the answer "yes" is checked in the  Consent Prompt Manager.

Best regards