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04-18-2017 09:19 AM - edited 04-25-2017 01:54 AM
Hi all,
We have set up the cross-domain tracking following the instructions of this link:
cross-tracking domains: example.com,another-example.com
cross-domain tracking: on
But we have noticed that the links are being decorated also when the URL goes to another subdomain:
www.example.com to booking.example.com.
I think this is not necessary with Google Universal Analytics.
Are we missing anything in our configuration?
Thank you.
04-18-2017 10:01 AM - last edited on 04-18-2017 11:31 AM by kathleen_jo
@vicente_peris, as I understand it, it depends on the site security policy on that website - some will accept 1st party cookies for the parent domain, some will only accept 1st party cookies for that exact server.
04-25-2017 01:06 PM
You have the subdomain example.com
added to your list.
This covers all your subdomains so any domain that is *.example.com
will be covered and also linked up.
Hopefully that helps explain what is going on.
Adrian
04-26-2017 01:10 AM
Yes, I have added the domain example.com, so it covers all subdomains (www.example.com, shop.example.com, booking.example.com, etc.),. However, the URL does not need to be decorated in Universal Google Analytics because the cookie keeps the data.
Regards
04-26-2017 08:44 AM
From my understanding you do not need to include the example.com
in the list as the cookie will do the matching for you.
As that will be set on the domain example.com
. You only need to add domains that are explictily different e.g. www.another-example.com
.
Adrian
04-26-2017 09:23 AM
If I don't include the domain example.com when I link from www.another-example.com to example.com the URL is not decorated.
Vicente.
06-14-2017 03:08 AM
If you are still having this issue, can I suggest raising a support request, and one of the support team can walk through this with you.
https://community.tealiumiq.com/t5/custom/page/page-id/support-contact-form
Adrian
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