Debug mode not working

[sangmister]

Hi all,

are there any known conditions under which the debug mode in Chrome's developer extensions is not working?

I've set the cookie on both of our domains (prod and dev) with document.cookie="utagdb=true"; and I can verify that the cookies are there on both domains and that they contain the value "true". But only on prod I get the debug output in the console - the dev remains silent.

Any ideas?

Thanks and best regards,

Bernd

[mitchellt · Accepted solution]

Hi @sangmister - any update since you posted here?  I've found that I needed to hard refresh the browser a time or two to get debug flowing plus double-check the console debugger tabs to be sure you're showing the Info messages.

One more thought is to double-check the Tag Status Checker for the profile you're debugging and confirm that it's published in all environments you intend it to be, plus keep your loader and tag templates at the latest versions possible.  All the above have contributed to my debug experiences - good luck and let us know how it's going!

[sangmister]

Hi @mitchellt! I can only confirm to what you said - after hard refreshing the browser two times I got the debug output on the console. I'll keep this in mind for future debugging ventures! ;) Thanks and best regards!