Facebook Custom Audiences Tag

[ali_ozan_cil]

I have entered the pixedId and mapped resources for event mapping. But it says only loaded and doesn't trigger the event when the action completed.

[jasmine_liu]

Hi Ali,

The data source that has to be mapped to the event.x destinations has to be in an array structure: ["track","eventName",{customData}]

You can first use a set data values extension ('to - JS Code') to set an array with this format and map the data source to a 'event.x' destination. ['track', 'ViewProduct', {productId: 1234, category: 'Apparel & Accessories > Shoes', price: 199}]

If you need additional help, please reach out to your Account Manager and we take a closer look at your use case and how to trigger the specific event.

-Jasmine