Highlighted

Facing issues firing product view tag

Rookie Contributor
Iâ m seeing some â TypeErrorâ while loading utag.js when product_category_id (_ccat) value is not provided (or null) in the code along with product id and product name. However when category value is assigned, product view code fires perfectly. Problem Iâ m seeing is with line 25 of utag.1.js (coremetrics tag) where it is doing a .slice call on _ccat and throwing TypeError. Any help?
3 REPLIES 3
Highlighted

Facing issues firing product view tag

Employee Emeritus
Do you have the E-commerce Extension added to the profile? The CoreMetrics tag, along with some others, assumes the E-commerce Extension is added to the profile, even if it isn't filled out. As a best practice, always add the E-commerce Extension to a profile, even if you don't fill it out or use it.
Highlighted

Facing issues firing product view tag

Tealium Employee
We are going through all of the tags in our library to make sure they don't break when the E-Commerce extension is not present. We don't have an exact ETA for this to be complete, but you should see this issue less and less often.
Highlighted

Facing issues firing product view tag

Rookie Contributor
Thanks Jared! E-commerce Extension was part of library profile, however it was not reflected in the main profile causing the error.