GA4 mapping can't see my custom property

Bronze Contributor
Bronze Contributor

Hello, I have the following issue:

In my data-layer I have a variable named: device_infos which should be mapped in GA4.

Annotation 2023-08-25 122719.png

But when I go in my GA4 property in order to create this custom dimension, it won't appear in the User properties dropdown.

 

Annotation 2023-08-25 122836.png

Can anyone tell me if I did anything wrong?

Thank you very much

2 REPLIES 2

GA4 mapping can't see my custom property

Tealium Employee

You'll need to add the property through Google's interface, which is referenced in this Google Article, otherwise, the platform won't know what to do with the information.

Jen Kaye
Senior Premium Success Engineer | Tealium, Inc.

GA4 mapping can't see my custom property

Bronze Contributor
Bronze Contributor

Hello, thanks for the reply.

I actually did it but it took longer than what I thought (it was visible on GA4 after two days) so I thought it wasn't working.

Thank you anyways

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