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10-16-2018 03:38 PM - edited 10-19-2018 02:25 PM
Google Analytics Tag fires when someone clicks our website promoted image in Pinterest mobile application. At this time, visitor is not actually on our website but just a pinned page. So I would like to stop this page view and it should fire only when they scroll up the image, because that is when the visitor actually enters our website.
we tried getting in touch with Pinterest, they said there is some change from their end and that is why when someone clicks promoted image, pinterest thinks that our website page is loaded and as a result GA view is fired but in reality people are leaving from that page so we have high bounce rate. So when someone clicks promoted image, the GA view tag should not fire and when they scroll up, it should fire.
Any suggestions on doing it. Thank You.
10-23-2018 01:39 AM
Hi @jmm428377
I think the answer probably lies in load rules.
If you create a load rule for the GA tag which says 'if domain does not contain pinterest.com' I think that should do the trick.
Many thanks
Steve Lake
10-24-2018 08:29 AM
Thanks for the response. I am not sure if that will help. But below is more details on the issue.
"Which means that your Promoted Pins, when clicked, open a new browser tab on desktop and load your site, or they load up your Pin with your website under it on mobile. You are charged with someone clicks your site, whether they scroll down or not." link to the article on recent changes in Pinterest Promoted Pins - http://alisameredith.com/when-to-use-pinterest-one-tap-promoted-pins/
When someone clicks promoted pin of my website, on Pinterest Mobile Application, the pin enlarges and my website homepage gets loaded under it on mobile. At this time, I dont know what is the domain name in mobile application. Also our GA tags only fire on our website. So when a visitor clicks Pinterest promoted pin of our website, the pin image enlarges and under our website loads but dont know what is the domain name at this time. I did check with Charles Proxy to see the calls, and it shows exactly same when our website homepage loads.
10-29-2018 04:58 AM
Hi @jmm428377
I understand - I'd recommend raising a support ticket so that we can take a look specifically, and work out the solution with you.
Many thanks
Steve Lake
10-29-2018 11:37 AM
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