Hi, I am using criteo with tealium, but before using it, there is criteo already included inside my web page. And its coming through tealium. Is there a way I can locate it inside my tealium? Thanks

[Seth]

When you say that Criteo is already included inside your web page, do you mean Criteo's code is still included directly in your web page's source code? If so, you should remove the code from your page's source and only load the Criteo Tag through Tealium iQ. To make sure this is done properly, contact your Tealium Account Manager before removing the code. You can find any Tag you've added to your Tealium iQ profile in the Tags tab. If you have many Tags, and finding the one you want is difficult, you can always search for it using the search bar in the upper right corner, next to the Save/Publish button. Enter "Criteo" into the search bar, and you should see a result similar to "Tags: Criteo: Criteo" from the results drop-down. Click on the result and the console will navigate to you that Tag in the Tags tab.

[ali_sarfaraz]

Yes even though I have disabled criteo from my tags in tealium, I still can see on my source page. I cant locate that criteo tag anywhere on my tealium. On one of my pages it is adding bad characters which is throwing errors on my page and on another page it is not outputting correct JSON.

[dan_george]

Hi Ali, If you feel comfortable, can you please provide a URL that we can research? Otherwise we are somewhat shooting in the dark and not providing the best service. Thanks.

[ali_sarfaraz]

When I navigate to www.intrepidtravel.com JSON looks fine which is coming from ld.js <script type="text/javascript"> window.criteo_q = window.criteo_q || []; window.criteo_q.push( { event: "setSiteType", type: "d" }, { event: "viewHome" } ); </script> But injected script tag i.e. <script type="text/javascript" src="//static.criteo.net/js/ld/ld.jsâ async="true"> has invalid character i.e. â And when I navigate to http://www.intrepidtravel.com/search/trip/TTSN JSON doesnt looks fine but script tag looks fine <script type="text/javascript"> window.criteo_q = window.criteo_q || []; window.criteo_q.push( { event: "setSiteType", type: "d" } { event: "viewList", item: [product_code] } ); </script> <script type="text/javascript" src="//static.criteo.net/js/ld/ld.js" async="true">

[dan_george · Accepted solution]

Hi Ali, I see that the tags are disabled in the UI, but when I go to the Versions tab I see that there hasn't been a publish to the "prod" environment in 9 days. The only environment the changes are being published to are "dev". However, the http://www.intrepidtravel.com/ site is tagged with the "prod" environment. Are you using web companion to switch to "dev"? Also, when I go to http://www.intrepidtravel.com/ and select the United Kingdom, I correctly do not see utag.151.js nor utag.154.js triggering which means any Criteo calls coming this page are not from Tealium. So when I filter the network calls for "criteo" I see that the Initiator of Criteo is the DoubleClick tag. It looks like DC is piggybacking Criteo and here is the DC tag doing so. http://4251273.fls.doubleclick.net/activityi;src=4251273;type=homep109;cat=intre609;ord=594291339628... If you just paste this URL in the browser and look at the Network calls you'll see Criteo triggered.

[ali_sarfaraz]

Thanks for that I got Double Click to remove Criteo out of it. Yes I am using Web Companion to set it to dev. I have created a rule for UK although it doesnt works. Should I be manually managing region from my code side rather than asking Tealium to check if country_code is not UK. I am assuming that we are sending data to tealium rather tealium sending us data ?? How can tealium look into browser cookies which is where location is stored.