How Does Livefyre Tracking Work?

[jonathan_moo]

After providing the site ID and the Div ID to the Livefyre tag, how do we get started to use it to fire data variables into our web analytical system; for example SiteCatalyst?

[son_hoang]

Hi Jonathan, what type of data from Livefyre were trying to send to analytics? Is it something like this? http://answers.livefyre.com/developers/reference/analytics/

[jonathan_moo]

I'm looking to track comments, userIds and how are they shared via the social media networks through Livefyre. However I do want to know what other kind of functionality does Tealium support in relation to tracking LiveFyre because this is the first tag I have come across that used a Div ID HTML tag as a point of reference.

[jonathan_moo]

Sorry any updates on this?

[son_hoang]

Hi Jonathan, sorry for the delay. There is no out of the box tracking for this tag, but I believe this is what you're talking about: https://github.com/Livefyre/livefyre-docs/wiki/JavaScript-API#binding-to-javascript-events We can customize the tag to add these tracking events for you, but basically it would trigger one of these events (we'd work with you to find out which events and data points you'd like to pass) back into Tealium which would then have the relevant data points mapped to your Analytics tag. If you'd like us to do this for you, please contact your account manager and please reference this reply to give them a frame of reference. Thanks for your patience.