- TLC Home Home
- Discussions Discussions
- Documentation Documentation
- Knowledge Base Knowledge Base
- Education Education
- Blog Blog
- Support Desk Support Desk
07-18-2016 07:07 AM
I have implemented floodlight tags which support utag.link() events and they work fine on Google chrome, however there seems to be a problem on internet explorer. Doing some reading on this, could this be linked to the utag version?
Has anyone else encountered the same issue?
07-18-2016 07:48 AM - last edited on 07-18-2016 09:08 AM by kathleen_jo
Which version of Internet Explorer, and which version of utag are you using, @Ramzi93?
07-18-2016 10:18 AM
Thanks for your response.
I am using internet explorer 11 and for utag version I am getting this back from the console "ut4.37.201607121713".
I am guessing I am going to have update the utag version I am using?
07-19-2016 01:37 AM
It's worth updating to the latest utag if you can, and then giving it a try. If, after that, you still can't get utag.link to work with IE then it would be worth raising a support ticket as it is probably a very specific problem with an extension or tag.
07-19-2016 07:44 AM
Hello @Ramzi93. Following on what @steve_lake said here is a document talking about upgrading your utag.js:
Let us know if you have any further questions.
Copyright All Rights Reserved © 2008-2023