How to exclude internal visitors from tracking?

Gold Contributor
Gold Contributor

Has someony any experiences in excluding internal visitors (employees) from tracking?

On our website we have much more traffic from internal visitors than from external visitors. However, we don't want to track internal visitors at all. I.e., we don't want to get any events from internal visitors. 

Any help is very much appreciated. 

4 REPLIES 4

How to exclude internal visitors from tracking?

Tealium Employee

Hi @pafe,

We usually suggest some server-side IP lookup occur on your end that determines whether or not the visitor is internal, and add that as an output as an attribute to the UDO. Tealium can then read the UDO attribute and leverage accordingly.

Cheers,
-Dan

How to exclude internal visitors from tracking?

Tealium Expert
Tealium Expert

Also @pafe if all else fails you can set up filtering in your web analytics tools which can help you see "clean" data as well as all traffic so that you can gauge traffic volume of internal vs. external traffic.  

Tealium Expert

How to exclude internal visitors from tracking?

Gold Contributor
Gold Contributor

Hi Dan,

Thank you very much for the information!

Kind regards, 

Patricia

How to exclude internal visitors from tracking?

Gold Contributor
Gold Contributor

Hi Mitchellt,

Thank you very much for the information!

Kind regards, 

Patricia

Public