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05-22-2015 11:46 AM
05-22-2015 04:28 PM
01-12-2016 12:37 PM - last edited on 01-12-2016 01:04 PM by kathleen
Is this still an open issue, or has the SiteCatalyst template been updated?
We’re running into a similar issue where dynamic variables point to previously-fired utag.link calls, resulting in _Nones_ in the SiteCatalyst reporting.
I updated to the latest template, with seemingly no change. Sarah’s fix of setting _Run clearVars_ to _Yes_ seems to work as a stopgap.
01-13-2016 11:44 AM - last edited on 01-13-2016 12:10 PM by kathleen_jo
It appears that some of the updates we made previously have been rolled back. I have logged a card to update the template with additional logic to keep this from happening along with a couple other updates to the dynamic data setting.
If you'd like to remove the dynamic variable setting for the time being, please reach out to your Account Manager and we can help disable the dynamic variable compression for the time being.
01-13-2016 01:16 PM
For the benefit of my reporting, do you have a sense of the timeframe for that update? Are similar updates generally measured in days or weeks?
I’ll connect with our account manager in the meantime.
Thanks for your time!
01-13-2016 01:58 PM
01-13-2016 02:11 PM
What fantastic news, thank you!
Understood, re: None values. Yes—this issue stems from a very specific report with a 1:1 event/eVar ratio, where a None truly makes no sense (and querying utag.data in DevTools confirms it’s always a value going in). But I appreciate the caveat (and confirmation of my understanding).
Thanks again for your time.
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