Issue with floodlight firing: App config page is firing more than App start

Anasooya
Visitor
Anasooya

We have come across an unusual issue, wherein we can see the Application Confirmation Page is firing more often than the Application Start Page, which doesn't really make sense. We have gone through all the tag configuration and all looks fine. Looking for ideas on how best to approach this issue and resolve it?

2 REPLIES 2

Issue with floodlight firing: App config page is firing more than App start

vinayreddy
Visitor
vinayreddy

Hi @Anasooya , 

Is there a possibility of reloading the confirmation page multiple times? 

And what's the variance like double counting or it's just more number than starts? Because if it is double counting then you might have implemented the tag twice and if it is just more number it might be because reloading the confirmation page or bookmarking the confirmation page and loading it directly. 

Thanks 

VR

Issue with floodlight firing: App config page is firing more than App start

Anasooya
Visitor
Anasooya

Hi @vinayreddy , Thanks for your response.

It is just App Conf floodlight impression numbers are way higher than the App Start page.

What do you mean by 'it might be because reloading the confirmation page or bookmarking the confirmation page and loading it directly'? Do you mean the end user has saved the confirmation page and loading it multiple times? Not quiet sure how that will work as this is a secure page and the system will always ask for credentials won't it?

 

Thnx

Anasooya