Lagging Profile loading and Publishing

Silver Contributor
Silver Contributor

Tealium is taking almost 10-15 minutes to load a profile and equivalent time to publish the profile.

I see many synchronous Ajax calls in network tab triggering to

Could you kindly suggest a solution?



Tealium Publishing Issue.jpg


Lagging Profile loading and Publishing

Tealium Employee

Hi @veerender_reddy 

The ping requests won't be what is causing your issue. 

I would raise a request with the Customer Success Engineer (the Support team) with the account / profile that you are loading.

You could also use this tutorial to generate a HAR file so we can analyzer what you are seeing.

The slowness is most likely this is due to the size of your profile, there are ways this can be addressed, again this can be discussed once a ticket has been raised.


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