Highlighted

Multiple Site Catalyst AppMeasurement Tags Issue

Tealium Employee
I have 2 Site Catalyst App Measurement Tags configured. The purpose of this is to send multiple variables to separate report suites. Tag 1 = Loads in DEV and PROD > DEV Report Suite and PROD Report Suite 1 Tag 2 = Loads in PROD >PROD Report Suite 2 Considering that dynamic accounts are not available on these tags I am using extensions to set the report suite and mapping to s_account. I can see that both utags are loading however, I can only see a single image request trigger which is ties to the tag 1. I have a ticket in but was wondering if anyone else in the community has an insight on this. Thanks!
4 REPLIES 4
Highlighted

Multiple Site Catalyst AppMeasurement Tags Issue

Employee Emeritus
James, We received your ticket and will respond once we've had a chance to look through your implementation. This is a pretty custom implementation so it will take a little digging through. Stay Tuned! Thanks
Highlighted

Multiple Site Catalyst AppMeasurement Tags Issue

Employee Emeritus
James, The latest version of the SiteCatalyst template, both the Standard template and the AppMeasurement template, assume the E-commerce extension is enabled. When the E-commerce extension is not added to the profile the tag will error out and not send the request. Many of our tags are built this way and assume the E-commerce extension has been added to the profile. So it is always a good idea to add the E-commerce ext to the profile even if you are not tracking E-commerce data. If you add the E-commerce Extension into the profile it will fix the issue you are seeing. I tested this on the site you provided in your support ticket and saw all instances of SiteCatalyst firing. NOTE: There is an update going out for the SiteCatalyst tag that removes the requirement for the E-commerce extension. This update will be released next week. Thanks
Highlighted

Multiple Site Catalyst AppMeasurement Tags Issue

Employee Emeritus
Update: You do not need to assign any values in the E-commerce Ext, just simply add it to the profile.
Highlighted

Multiple Site Catalyst AppMeasurement Tags Issue

Tealium Employee
jared, Thank You this worked!