Multiple Site Catalyst AppMeasurement Tags Issue

[james_hartley]

I have 2 Site Catalyst App Measurement Tags configured. The purpose of this is to send multiple variables to separate report suites. Tag 1 = Loads in DEV and PROD > DEV Report Suite and PROD Report Suite 1 Tag 2 = Loads in PROD >PROD Report Suite 2 Considering that dynamic accounts are not available on these tags I am using extensions to set the report suite and mapping to s_account. I can see that both utags are loading however, I can only see a single image request trigger which is ties to the tag 1. I have a ticket in but was wondering if anyone else in the community has an insight on this. Thanks!

[jared_hislop]

James, We received your ticket and will respond once we've had a chance to look through your implementation. This is a pretty custom implementation so it will take a little digging through. Stay Tuned! Thanks

[jared_hislop · Accepted solution]

James, The latest version of the SiteCatalyst template, both the Standard template and the AppMeasurement template, assume the E-commerce extension is enabled. When the E-commerce extension is not added to the profile the tag will error out and not send the request. Many of our tags are built this way and assume the E-commerce extension has been added to the profile. So it is always a good idea to add the E-commerce ext to the profile even if you are not tracking E-commerce data. If you add the E-commerce Extension into the profile it will fix the issue you are seeing. I tested this on the site you provided in your support ticket and saw all instances of SiteCatalyst firing. NOTE: There is an update going out for the SiteCatalyst tag that removes the requirement for the E-commerce extension. This update will be released next week. Thanks

[jared_hislop]

Update: You do not need to assign any values in the E-commerce Ext, just simply add it to the profile.

[james_hartley]

jared, Thank You this worked!