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07-02-2017 11:21 AM
I'm using a Rakuten tag for the purpose of conversion tracking and it takes the product price value from the E-commerce extension which takes it from a different variable than the one I want. I am therefore mapping and overriding the E-commerce extension's price variable in the Rakuten tag's mapping. I have made that change but it is not clear if it has been taken or not. On the thankyou page where this tag fires, is there any data variable pertaining to the Rakuten tag's price data?
Thanks in advance. Sorry for any vagueness
07-02-2017 07:12 PM
I believe that Rakuten leverages "rm_trans" as an object for all of the data they are tracking from the confirmation page. You should be able to open up the console and type in rm_trans to view that object and see if the price parameter is being passed as you expect. Two additional steps that you could take would be:
1.) look in the network of your developer tools and filter for your unique Rakuten client ID to see what data is being passed in that network pixel request
2.) in your console, on the confirmation page, open up utag_data to view the variable you have used in the mapping within TiQ to confirm that it is populating as expected
If there are additional questions or concerns, feel free to reach out to your account manager to open up a support ticket or contact your Rakuten representatives to confirm that all data appears to be configured as expected.
Hope that helps,
07-02-2017 10:11 PM - last edited on 07-03-2017 10:52 AM by kathleen_jo
Thank you! I was observing price in this tag's data but it looked like mapping to the ECom price variable has not been successful. I'm trying to get the price in AUD whereas the default USD price taken from the E-commerce extension is showing up. Will open a ticket. Thanks!
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