Highlighted

PRODUCT ORDER TAX AND SHIPPING

Rookie Contributor

I have seemed to follow the Tealium document for Product Level Events (https://community.tealiumiq.com/t5/Tags/Adobe-Analytics-SiteCatalyst-Tag/ta-p/664). I do get order tax and shipping to an event for each product but in Adobe SiteCatalyst, it adds up the shipping order tax and shipping. For example, I order 3 items. So i see "s.products=";prodID1;1;25.12;event15=12.00;,;prodID2;1;10.99;event15=12.00;"

 

In Adobe SiteCatalyst, event15 is added and I see 24.00 instead of 12. What am I doing wrong?

2 REPLIES 2
Highlighted

PRODUCT ORDER TAX AND SHIPPING

Employee Emeritus

Hello @milansatan. I see you also have a ticket in for this issue. Let me see if I can find out where the ticket is at. Thank you for your patience. 

Remember to give me a kudo if you like my post! Accepting my post as a solution is even better! Also remember that search is your friend.
Highlighted

PRODUCT ORDER TAX AND SHIPPING

Tealium Expert
Tealium Expert

Hi @milansatan - based upon the s.products string below, you are sending the event15 value of "12.00" twice.  Try sending it only once and you should see your expected result.  You may wish to send the event15 info outside (apart) from the s.products value so that it's sent only once as expected.

 

Regards,

MitchellT