Passing custom variables into Sessioncam tag

[per_lundqvist]

I need to pass a couple of custom parameters to Sessioncam. Reading the short IQ tag instructions it says ""Map any number of items to build the pixel query string values". Since Sessioncam takes key-value-pairs as input I thought that mapping what I need would push them into Sessioncam. This seems not to be the case, they don't turn up in Sessioncam. 

(There is a field in the Sessioncam tag called "static params" but I guess they are not what I need, since the values I want vary per page.)

What I am missing out here? Or do I need to tweak the template code still?

Best regards

Per

[brian_kranson]

@per_lundqvist

Am I looking at the same tag as you?  I don't see where this tag takes any configuration.  

Now if you want to be able to pass outbound querystring parameters as key-value-pairs when requesting the sessioncam.recorder.js, you could do this by using a Tealium Generic Tag.

Just set the base url to //d2oh4tlt9mrke9.cloudfront.net/Record/js/sessioncam.recorder.js

Change the type to script

and then use the Tag Data Mappings to map any data in your Data Layer to a name that will be the key in the outbound querystring parameters.

In the example below, the value of page_name will be passed in the outobund querystring parameter name.

Make sure you reach out to SessionCam to see if they support receiving data in this format.

[per_lundqvist · Accepted solution]

Hi Brian

and thanks for reaching out. Should have mentioned that I don't use the specific Sessioncam tag (I don't think it was in the library a year ago when we started..). So, yes I use the generic tag and do exactly as you propose, map a couple of extra parameters. However they don't turn up in Sessioncam, neither I nor the Sessioncam support can find them. But, now I know that this is the way it should be done :-) which is good. I will dig a bit deeper together with a collegue and hope to find the problem.

[brian_kranson]

After hearing back from Sessioncam, turns out they need variables passed in another way.  Here is an article that links back to how they want data passed:

https://help.sessioncam.com/hc/en-gb/articles/201080733-Setting-Up-Custom-Variables

This code could easily be added to a Tealium JavaScript Extension scopoed to the Sessoncam Tag, something like:

if(!window.sessioncamConfiguration)
window.sessioncamConfiguration = new Object();
if(!window.sessioncamConfiguration.customDataObjects)
window.sessioncamConfiguration.customDataObjects = [];
var item = { key: "Name", value: b['page_name'] };
window.sessioncamConfiguration.customDataObjects.push(item);

Notice we are passing the dynamic page_name to the SessionCam tag.