01-17-2018 05:53 AM - edited 01-18-2018 07:31 AM
I am trying to understand how Product Level Events (from Tealium) work and where I can find them in Adobe. Are Product Level Events supposed to be mapped to Success Events in Adobe? The first 100 events have already been used. I am trying to map Currency Incrementor Event, the variable trying was mappped to the E-Commerce Extension.
01-18-2018 06:29 AM
@mgensollen I'm not sure that I fully understand your question. If you're asking how you can set events beyond 100, you can enter and edit them from the mapping toolbox by either clicking +Add Custom, or click on the mapped parameter to edit it.
01-18-2018 06:47 AM - edited 01-18-2018 07:44 AM
@davidcreason, Thank you. That answers a big part of my question. However, I have some other questions:
01-18-2018 08:43 AM - edited 01-18-2018 01:12 PM
@mgensollen The example above is an Adobe tag, when the variable mapped to the product event parameter is populated; it will send the event with the value. You may also want to check out these two posts in the community:
The example I gave before shows how you can specify events over 100. I'm not sure on the other part of the question. I think that product level events are in a separate section of the reporting that standard events, but you would need to doublecheck with Adobe.
01-18-2018 09:09 AM - edited 01-18-2018 09:10 AM
I still don't understand what is replacing the option Triggers: [Event#] (which is the event in Adobe). That is my confussion with Product Level Events. Adobe just has a Success Events section to the best of my knowledge (it doesn't have a separate section for Product Events):
01-18-2018 09:26 AM - last edited on 01-18-2018 11:38 AM by kathleen_jo
I am still confused @davidcreason. To the best of my knowledge Adobe just has a Success Event section (not a Product Events section). I understood that the Product Level Events didn't need u.addEvent since they are capture when the s.event:"purchase" is fire :
01-18-2018 12:13 PM
Just some background on product level events:
So the for PRODUCTS_eventX, they are normally used for Numeric/Currency Events, on the products string.
Numeric and currency events must be included in the s.events variable, though they typically receive their numerical value (e.g., 24.99) in the s.products variable. This allows you to tie specific numeric and currency values to individual product entries
If there is data for the mapped data point, then it will always be added.
To note on that, if it is just a string/number, that will be applied to all products equally. If you want different events for products you need to map an array with the data points for each item, in order that they are in the other E-Commerce arrays.
These will be sent every time the s.products string is sent, nothing to do with the purchase event, you can set in the event's string.
01-18-2018 12:55 PM - edited 01-19-2018 11:28 AM
Thank you for your response. I will create events for the variables I want to map; however, I am still unclear if the Product Level Events will automatically map to Adobe (ex: PRODUCT_event5 will be mapped to Event 5 in Adobe?). Also, David explained how to create more custom Product Level Events ; however, I don't understand how this custom Product Level Events are mapped to Adobe (if I can't set a value to trigger an event in Adobe as I can in an Event). This is what I am referring to:
Thank you again.
01-19-2018 08:57 AM
I would suggest reviewing this Adobe doc around event setup: https://marketing.adobe.com/resources/help/en_US/reference/t_success_events.html
The screenshot you have provided does not correspond to product level events. That is for general events, that you would see in.
s.events. Product level events are solely controlled via their mapping. If there is no data then it will not map. If there is, then there will be data.
01-19-2018 11:34 AM - edited 01-19-2018 11:38 AM
Yes, it is a screenshot of an Event that I used to give an example (this is what is confusing me, that in an Event I can set up a value and the event that will be triggered, in a Product Level Event I can't). How are Product Level Events mapped to Adobe. Let's say I want to map a variable to Event 138 in Adobe. What I need to set up in Tealium to map a Product Level Event to Event 138 in Adobe (in the Product Level Event Screen. Let's imagine the event is already firing), since I can't select a value and an event that will be triggered (as in an event were I can select a value and the event that will be triggered. On the other hand, in Adobe the event has been already created).