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09-05-2019 04:44 AM
I am implementing the live agent chat on the website via tealium. I have the attached chat snippet. I followed the below approach.
1. preconfigured tag within the Tealium library for the SFDC Live Agent. but the details that asked like ORG, ID, and subdomain is not available in the chat snippet.
09-05-2019 06:54 AM
Hi so the saleforce livechat is a bit tricky to implement.
From what i can see you can't use <style> or <script> elenements in the JS extensions.
1. Also you need the saleforce iniitalisation script on the page before you can trigger a LiveChat,
you need ask you saleforce contact to get you these details.
03-12-2021 12:29 PM - edited 03-12-2021 12:29 PM
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Thanks in advance.