Tealium IQ - Tag and Extension Concerns

[Jayakrishnaa]

Hi Team,

Recently we had come across the issue related to tags and extension on the Tealium IQ. We have been working on several custom tags on daily basis and just want to hear the below scenario/concept from your side as well.

We have worked on tags related to Card download which were in commented state in the Staging environment (QA). While publishing the profile to activate Floodlight tags in Production, Unfortunately even the commented tags got pushed to live & hence the downloads stopped getting recorded in Adobe Analytics since we have made that in comment.    

Therefore, we just want to know if there is any specific version or independent activation without publishing the entire profile for each Tags and extension to activate accordingly for each environment. So that we can prevent this kind of issue in the future.

Please let us know if you need any other information from our side.

Thank you,

Jay.

[abrahameaso]

@Jayakrishnaa,

Usual process i follow is that, we switch off the tag or extension, if it is not used. This way the tags and extensions wont get activated in any environment including production. 

If you commented out the code, that also works per my understanding. But switching off is very easy, so i usually prefer that instead of manual comment out.

Wondering how the tag worked, even if those are commented out.

From Tealium IQ perspective, i think it works this way. Tealium IQ allows to publish changes, based on the versions saved or earlier published to dev or stage. It can include specific tags or extensions or data layers. So even if you have made additional changes on top of the previous version published to staging. You can always go back and load the previous version and publish those individually to the production environment. You may already know this, but just thought of sharing:). Please find a screenshot on loading speicifc versions.

Hope this helps. 

[adrian_browning]

@Jayakrishnaa

I would recommend using the publish locations for Tags to stop them being published to unwanted environments. 

https://community.tealiumiq.com/t5/iQ-Tag-Management/Tags/ta-p/5016#toc-hId-907507063

This functionality will be coming, very soon, to extensions as well. 

Adrian

[Jayakrishnaa]

thanks so much. Can we expect that functionality in extensions on next month april?

[adrian_browning]

@Jayakrishnaa

I'm not sure of the exact timescale, but I would imagine this quarter.
Current dev resources have been focused onto the GDPR preparations.

I will try and update you when we know more.

Adrian